About RentBC

Mission

Our mission is to support a balanced and healthy rental housing ecosystem by advocating for practical policy, delivering trusted education and resources, and helping rental housing providers operate professionally, responsibly, and sustainably in providing homes across British Columbia.

Today, RentBC is supported by more than 3,000 members, including rental housing owners, professional property managers, operators of purpose-built rental buildings, condominium and secondary suite operators and non-profit housing providers. Together, they provide more than 175,000 rental homes for British Columbians across the province.

What We Do

RentBC provides comprehensive support through advocacy, education, and member resources

Advocacy

Fostering a public understanding of the industry through proactive and collaborative relationships with municipal and provincial governments, the media, and a broad range of stakeholders.

Education

Delivering training, webinars, and practical resources covering everything from rental housing fundamentals to in-depth analysis of legislation, court decisions, and emerging industry developments.

Member Resources

Providing members with practical tools and trusted support, including our one-of-a kind helpline, rental forms, guides, and publications designed to help you manage with confidence.

Code of Ethics

We promote a high standard of business ethics in the provision of residential rental housing in this Province, as set out in our Code of Ethics.

Members shall abide by the Constitution, By-Laws, and Policies of RentBC.
Members will provide accommodation which provides tenants with appropriate and fair comfort, convenience, safety, privacy, respect for their human rights, and dignity in accordance with all applicable laws.
Members shall be guided by the concept of mutual respect between landlord and tenant and act in a manner that merits respect in dealing with any complaints, concerns or problems brought to their attention.
Members shall consider the effect of their actions on the public attitude to the rental industry as a whole and endeavour to maintain cordial relations with their tenants, and will use business practices which are transparent, honest, and ethical.
Members shall endeavour to remain current with the law and with good business practices for residential rental housing providers.
Members shall endeavour to be aware of and comply with relevant municipal, provincial, and federal legislation pertaining to residential rental buildings and tenancies.

Members shall comply with the Residential Tenancy Act whenever providing rental housing to tenants in British Columbia.
Members shall provide residential rental housing in a way that does not discriminate directly, or constructively, against tenants or the public in contravention of the Human Rights Code and, understanding that diversity is a core value of British Columbia, will support and promote equity, diversity and inclusion in their rental accommodation and their workplaces.
Members shall safeguard the personal information of their tenants which they collect, use, and retain for the purpose of good property management practice. They will educate themselves and comply with applicable legislation relating to the protection, use, and collection of personal information.
Members shall retain employees in a manner which complies with all applicable legislation, including the Employment Standards Act and the Human Rights Code as it applies to employment relationships.
Members are aware that a breach of the Code of Ethics may endanger the interests and reputation of RentBC and may lead to expulsion or suspension.